After many years of spending thousands of pounds with both suppliers I have
to agree that Craddocks can suffer with being very slow and not letting you
know what's going on with your order. I ordered a set of LtWt springs from
them and they were 10 months arriving.
Generally I've found Paddocks to be faster, cheaper and more friendly on the
phone and, surprisingly (sexist comment coming up) Paddocks have ladies on
their telesales lines who seem to know what they're talking about. For the more
obscure part Craddocks can be better but for general items I always go to
Paddocks i.e. Try Paddoks first but if they haven't got it then goto Craddocks.
Also.... FYI
Paddocks URL:
http://www.paddockspares.com/
> From: Casey McMullen [mailto:caseymcm@usa.net]
> Sent: Monday, May 07, 2001 11:27 AM
> To: lro@Works.Team.Net
> Subject: Re: [LRO: Re: Re: ser3 importers? skytop? Others? ]
>
>
> Do you mean Craddocks or Paddocks? I just placed a big (>$1000) order from
> Craddocks and it took forever! After a week I had to bother them to get a quote
> based on the detailed parts/numbers/catalog-prices list I had emailed and faxed.
> Then it took two more weeks for them to say, "Oh yeah, a few items are back
> ordered." So I said, "Please, I'm in a hurry, send whatever you have!" Another
> week later when I called they said, "Gee, there's no notation on this order to
> send right away, it should go out soon." It ended up taking about a month.
> Someone else told me a similar story with Craddocks, next time I'll probably go
> with Paddocks or someone else. Anyone care to comment on service level from
> various UK parts houses?
Steve
1972 SIII LtWt Green
1993 D90 Red
-------------------------------------
Name: Dr Steve Mace
E-mail: steve@solwise.co.uk
www: http://www.solwise.co.uk
Tel: 0845 458 4558 (local rate)
Fax: 0845 458 4559
Intl. Fax. +44 1482 621877
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