So far I've had pretty good service from Craddocks - I phoned them and got
parts to rebuild a head in three days! Once they sent me the incorrect
generator and when it was pointed out to them the sent me the correct one
and didn't want the other one back (it did take an extra week while someone
was on vacation to confirm it though). I have only gotten quotes from
Paddocks and each time they showed a lot of the order on backorder so I went
either with RN or Craddocks for genuine parts.
Lee
-----Original Message-----
From: owner-lro@works.team.net [mailto:owner-lro@works.team.net]On
Behalf Of Casey McMullen
Sent: Monday, May 07, 2001 2:27 PM
To: lro@works.team.net
Subject: Re: [LRO: Re: Re: ser3 importers? skytop? Others? ]
Do you mean Craddocks or Paddocks? I just placed a big (>$1000) order from
Craddocks and it took forever! After a week I had to bother them to get a
quote based on the detailed parts/numbers/catalog-prices list I had emailed
and faxed. Then it took two more weeks for them to say, "Oh yeah, a few
items
are back ordered." So I said, "Please, I'm in a hurry, send whatever you
have!" Another week later when I called they said, "Gee, there's no
notation
on this order to send right away, it should go out soon." It ended up
taking
about a month. Someone else told me a similar story with Craddocks, next
time
I'll probably go with Paddocks or someone else. Anyone care to comment on
service level from various UK parts houses?
YMMV,
Casey
"Hope Peter" <hope_peter@bah.com> wrote:
> I was going to suggest the above and Cross Country and Craddocks.
> ...
> Paddocks is http://www.johncraddockltd.co.uk/welcome.htm
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